Here at SMS HQ, we pride ourselves on how fast a turn around we have from your order being placed to when we lodge it for shipping. In 99% of cases, your orders are lodged at the local post office next business day.

At the moment with the Covid-19 pandemic, Australia Post is inundated with an excessive amount of parcels in their system that is resulting in lengthy delays in you receiving them.

We have been receiving a lot of enquiries in the past week about where orders are. Your orders are on the way, there is just a delay of a few extra days.